At Teagan Paths, we strive to provide high-quality Travel Tech Accessories, Hiking Gear, Fishing Gear, and Camping Gear to our customers. We understand that sometimes you may need to return a product, and we are here to help. This policy outlines our refund and return process to ensure a smooth experience.

Returns Eligibility

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original packaging with all tags and accessories included.
  • The return request must be initiated within [3] days from the date of delivery.
  • The item must not be damaged, except for defects or issues that occurred before delivery.

We do not accept returns for:

  • Items that have been used, washed, or altered.
  • Personalized or custom-made products.
  • Clearance or final sale items.

How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Send an email to [[email protected]] with your order number, the reason for the return, and clear photos of the item (if damaged or defective).
  2. Await Approval: Our support team will review your request and provide return instructions.
  3. Return the Item: Once approved, you must return the item within [10] days following our instructions.
  4. Inspection & Processing: After we receive your returned item, we will inspect it and notify you of the refund status.

Refund Process

  • Once your return is approved, we will process a refund via cash.
  • Shipping costs for returns are non-refundable, unless the return is due to our error (wrong or defective item).

Exchanges

If you received a defective or incorrect item, we will replace it with the correct product at no additional cost. To request an exchange, please contact us at [[email protected]].

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with photos. We will either issue a replacement or provide a refund based on the situation.

Cancellations

Once an order is confirmed, it cannot be canceled. If you no longer want the item, you may request a return after receiving it, following our return policy guidelines.

Contact Us

For any questions or concerns regarding returns and refunds, feel free to reach out to us [email protected].